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Shipping Policy

The following is our shipping policy about products purchased on Mostly Heard Rarely Seen. If you have further questions, you could call or email our Customer Service Representatives in Contact Us.

USA Shipping Policy

For International Shipping: Click Here

For all orders shipped to USA Addresses, we ship by UPS. Your shipping charge will vary depending on the weight of your package. For customers shipping by Ground Method, please allow additional 1-2 business days for processing orders. Expedited Shipping (Express Next-Day and Two-Day Shipping) is available to mainland USA customers only. We do not deliver to PO Boxes.

For a price estimate or tracking, please visit: http://www.ups.com.

Please Note: All orders placed before 12pm EST are processed the same business day. All orders placed after 12pm EST will be processed the following business day. If your order fits all authorization criteria, then your order will ship on time. We do not ship or deliver on weekends and holidays.

UPS Guaranteed Delivery Commitment

UPS Ground = guaranteed 1 to 5 business days after shipping date
UPS 3 Day Select = guaranteed 3 business days after shipping date
UPS 2nd Day Air = guaranteed 2 business days after shipping date
UPS Next Day Air = guaranteed next day delivery after shipping date

Additional Shipping and Handling Information

UPS Ground
Allow 7-9 business days for delivery. For delivery to Alaska or Hawaii, please allow 10-15 days for delivery.

UPS Express Next-Day Shipping Time Chart

Expedited Orders Placed before 12PM EST on: Monday
Arrival Day
Express Next-Day Shipping: Tuesday
2nd Day Shipping: Wednesday

Expedited Orders Placed before 12PM EST on: Tuesday
Arrival Day
Express Next-Day Shipping: Wednesday
2nd Day Shipping: Thursday

Expedited Orders Placed before 12PM EST on: Wednesday
Arrival Day
Express Next-Day Shipping: Thursday
2nd Day Shipping: Friday

Expedited Orders Placed before 12PM EST on: Thursday
Arrival Day
Express Next-Day Shipping: Friday
2nd Day Shipping: Monday

Expedited Orders Placed before 12PM EST on: Friday
Arrival Day
Express Next-Day Shipping: Monday
2nd Day Shipping: Tuesday

Expedited Orders Placed before 12PM EST on: Saturday/Sunday
Arrival Day
Express Next-Day Shipping: Tuesday
2nd Day Shipping: Wednesday

Please note: Packages are shipped out on business days. The following are a list of our holidays and considered to be a non-business day:

  • New Year's Day
  • Martin Luther King's Birthday
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • The Day After Thanksgiving Day
  • Christmas Day

 

International Shipping Policy

To See USA Shipping Policy: Click Here

For International Shipping, we offer UPS as our shipping option. Please allow additional time for your package to reach its destination. Please note that we don’t do address changes for packages shipping to any International destinations. Your shipping charge and service will vary based on weight and country of destination. Depending on delivery restrictions in your country, note that shipping options may vary and not all shipping methods may be available.

Additional fees such as taxes, duty, or brokerage may be requested upon delivery or billed in the future from UPS and your local customs department. Mostly Heard Rarely Seen is not responsible for any of these costs.

We cannot mark International orders as a “gift” in order to bypass or reduce any customs fees – this is an illegal practice and as an established business we will not do this. For more information on customs and duties charges, please contact your local customs office.

For International Customers who opt not to pay the costs of additional fees (such as taxes, duty, brokerage or the like) for receiving the product, we reserve the right to withhold the payment made for the original purchase and delivery of the product.

International rates apply to products shipping to locations outside the 48 states such as Hawaii, Alaska, and Puerto Rico.

Please Note: All orders placed before 12pm EST will ship out the same business day. All orders placed after 12pm EST will ship out the following business day. If your order fits all authorization criteria, then your order will ship on time. We do not ship or deliver on weekends and holidays.

The following are a list of our holidays and considered to be a non-business day:

  • New Year's Day
  • Martin Luther King's Birthday
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • The Day After Thanksgiving Day
  • Christmas Day